Technical
Assistance
Calyx Software offers free technical
support to WebCaster subscribers and all licensed owners of Point who are using
version 5.3 or higher. Owners of retired versions will
become eligible for complimentary support when
they upgrade.
Technical support is available from Monday through Friday - closed on Fridays from 3:00PM -
4:00PM CST for
training and closed
on all federal holidays.
• Online support: KnowledgeBase, Live Help
• E-mail-based support: support@calyxsoftware.com
• Technical support line: 800-342-2599 (free of
charge)
Training
For a complete list of training classes, class descriptions,
or a registration form, please click
here. If you have any questions about training classes,
would like more information about onsite training, or
would like to register by phone, please contact:
Karol Pierce, Training Director
Calyx Training Center
17842 Irvine Blvd. #232
Tustin, CA 92780
877-836-7655 (toll free)
714-544-8040 (phone)
714-544-8060 (fax)
E-mail: karol_pierce@calyxsoftware.com
General
Contact
Calyx Software
6475 Camden Avenue
Suite 207
San Jose, CA 95120
800-362-2599 (toll free)
E-mail: sales@calyxsoftware.com
(When sending an E-mail, please include the Account ID
or Company Name and Registered Address.)
Comments
or Suggestions
Please feel free to contact Calyx Software if you have
any comments or suggestions. Calyx is always anxious to
hear your feedback and ideas.
Customer Suggestions
Change
of Address
Please let us know if you have a change of address. Maintaining
a current address will ensure you receive upgrades and
important product notices. The primary account holder
must print, complete, and fax the change of address request
form to (214) 780-0686.
Note: The primary account holder must sign the document
for it to be accepted and completed.
Click
here to print the Company Information Change Form
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